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PMP/ITIL TRAINING


We at UAC conduct the Exam Preparatory course for ITIL/PMP.

ITIL (Information Technology Infrastructure Library), is the pre-eminent framework for managing IT service delivery around the world. ITIL offers five different certification levels:




  • Levels
  • Foundation
  • Practitioner
  • Intermediate (Service Lifecycle and Service Capability categories)
  • Expert
  • Master
ITIL covers the ITIL Foundation, Operational Support & Analysis, Planning, Protection & Optimisation, Service Offerings & Agreements, Managing Across the Lifecycle, Service Strategy Design & Operation

PMP (Project Management Professional) is a leading certification offered by PMI (Project Management Institute).


    The course covers 11 modules:

  • Project Management Context, Framework & Processes: Introduction to projects, programs, portfolios, project phases, project life cycle, project management processes & knowledge areas
  • Project Integration Management: Processes that help Project Managers ensure that all parts of the project work together
  • Project Scope Management: Processes to ensure that the scope of the project is well-managed
  • Project Time Management: Processes required for timely completion of the project
  • Project Cost Management: Processes involving planning, estimating, budgeting & controlling project costs
  • Project Quality Management: Processes that help identify & apply quality standards for the project that lead to customer satisfaction
  • Project Human Resource Management: Processes that help organize & manage human resource assets of the project
  • Project Communications Management: Processes that help fulfill communication requirements of the project
  • Project Risk Management: Processes that help identify risks & develop timely responses early in the project
  • Project Procurement Management: Processes that relate to contract planning & administration
  • Professional and Social Responsibility: Area of legal practice that encompasses the duties of the project manager to act in a professional manner